Question 1

Can you remove old stains that other cleaners couldn't fix?

Accepted Answer

Yes, we regularly rescue rugs with old, set-in stains that other cleaners couldn't resolve. Our specialized approach includes professional-grade stain removers that aren't available to general carpet cleaners, along with techniques specifically developed for different rug types. Even stains that have been present for years often respond to our targeted treatments.

Question 2

Is it safe to use stain removers on expensive or antique rugs?

Accepted Answer

Our stain removal process for valuable rugs differs significantly from standard approaches. We first identify your rug's specific materials, construction, and dye types. We then carefully test all solutions on an inconspicuous area, and use only pH-balanced, fiber-appropriate treatments. For antique or delicate rugs, we employ specialized gentle methods that protect the rug's integrity while still achieving impressive stain removal.

Question 3

How do you handle pet stains and odors?

Accepted Answer

Pet stains require a multi-faceted approach. We begin with enzyme treatments that break down the proteins in urine and other pet accidents. This is followed by specialized cleaning and neutralizing processes. For persistent odors, we employ additional deodorizing treatments that penetrate to the foundation of the rug. In severe cases, we may recommend our deep-saturation cleaning method which thoroughly addresses both the stain and odor.

Question 4

What types of stains can you remove from rugs?

Accepted Answer

We successfully treat most common stains including red wine, coffee, tea, food spills, pet accidents, blood, ink, paint, makeup, oil, grease, and soil-based stains. We also address more challenging problems like dye bleeding, water damage, rust, and mold/mildew stains. The success rate depends on the stain type, rug material, and how long the stain has been present, but our specialized techniques achieve results in the vast majority of cases.

Question 5

Do you offer any guarantees for stain removal?

Accepted Answer

We're confident in our stain removal expertise and achieve excellent results in most cases. However, due to variables such as previous DIY treatments, age of the stain, and certain dye-based stains, we cannot guarantee complete removal of every stain. We always provide honest assessments of expected outcomes during our initial inspection. If we believe a stain cannot be significantly improved, we'll tell you before proceeding with treatment.

Question 6

How much does rug stain removal cost?

Accepted Answer

Our standard pricing for complete rug cleaning is £20-30 per square meter with a minimum charge of £70. For spot treatments and stain removal only, services start at £25 for small, simple stains and range up to £120+ for extensive or challenging stains requiring specialized treatments. We provide a detailed quotation after initial inspection, as additional treatments may be needed depending on the type and severity of stains.

Rug Size	Approximate Dimensions	Price Range
Small	1m² (1m x 1m)	£70*
Medium	2m² (1.5m x 1.3m)	£70*
Large	4m² (2m x 2m)	£80-£120
X-Large	6m² (2m x 3m)	£120-£180
Oversize	9m² (3m x 3m)	£180-£270
Mansion	12m² (3m x 4m)	£240-£360

Rug Stain Removal

Features & Benefits

Our Process

Detailed stain assessment

Fiber and dye testing

Pre-treatment

Targeted stain removal

Neutralization

Final inspection

Our Work

Rug Stain Removal Pricing

Standard Rug Cleaning Prices

Frequently Asked Questions

Ready to Get Your Rug Stain Removal Service?